Student Advisor Specialist

Advisor Executives are those who take care of all learning activities of students in our online English course at NativeX. The Advisor Executive who is expected to be not only a tutor but also a partner will support students to learn, make them motivated and move their English skills forward.
Key responsibilities:
- Follow all learning activities of students to motivate them to learn gradually and get improved, support to timely solve all problems based on scripts and FAQs.
- Participate in building and upgrading caring process or CRM system in a more smooth and convenient way.
- Cooperate with other departments to handle all issues if any.
- Do other development tasks when manager requires.

Graduated from English Teaching, English Language or relevant fields.
- Working in English training organizations and projects is preferred.
- Resistant to high pressure at work
- Strong interpersonal skills.
- Has logical thinking, well organized. Being progressive and willing to learn.
- At least 1 year of experience in the position of English teacher, English tutor, Customer Service Specialist or similar positions.
- Have a degree or English ability equivalent to IELTS 6.5

Cập nhật gần nhất lúc: 2024-03-26 16:50:30