Student Affairs Officer

Issue testimony certificates proving students&039; enrolled status (Testimony, Reference letter, Enrolment certificate, Late graduation…);
Provide information on VGU services and procedures, respond to incoming calls/ emails from students and parents, external stakeholder to handle their requests, answer questions and inquiries, provide information and consultation related to the student services (policies, regulations, tuition fee, dorm, bus, student life at campus…);
Handle policy affairs for students (exemption of military service, tuition fee delay, tuition fee reduction…), update students on new policies, regulations via different channels (email, posting on VGU website…);
Coordinate, request and distribute VGU t- shirt to students, faculty, staff, alumni, and other members appropriately;
Stay current with relevant laws, regulations, and best practices in student affairs for student policy and support;
In charge develop content and update the pages of ASA, VGU website;
Advise students on university policies and procedures, ensuring awareness and compliance;
Coordinate the process of issuing student ID cards and offer guidance on how to properly use ID cards to students;
Manage student bus service;
Support student data management system such as SLCM, SIS, HEMIS and provide the student data statistics, analysis;
Support enrolment procedure;
Conduct training/info sessions/meetings/events to educate students and staff on relevant policies and procedures regarding student policies;

Qualification: Bachelor&039;s in educational management/ psychology/social sciences/ PR/ marketing or related fields
Experience:

At least 2 years of working in student affairs or in higher education

Knowledge:

Deep knowledge in student affairs, education, psychology, statistics

S
kills

Able to work in a team as well as independently
Strong customer service skills, creative, initiative, can- do attitude
Fluent in both oral and written English, fluently use English in discussions/meetings and prepare English report
Good communication, problem solving
Excellent in MS- Office softwares (Word, Excel, PPT,…)

Behaviours required

High responsible and professional
Open, willing to collaborate and learn new things

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-09-18 16:45:03