Student Affairs Officer (in charge of student management)

The duties and responsibilities of Student Affairs Officer
include but is not limited to:

Coordinate with program assistants, examination officers for management of student status, updating student status on SLCM system;Receive and handle student requests, advice students, parent on study deferral, program transfer, ex- matriculation, drop out, study expulsion and issue relevant decisions;Understand VGU&039;s examination regulations to consult for students effectively.
Plan and carry out enrolment procedure;
Entry data, manage student data, update status/personal information of students (enrolled, defer, terminated, IELTS certificate…) on SLCM system, SIS, HEMIS and other systems if needed;Handle student requests on SLCM system.
Stay current with relevant laws, regulations of the Ministry of Education and Training according to the related work area;
Prepare statistics, reports, official letters related to student statistics for partner universities, MOET, Binh Duong provinces, HCMC, local authority and other organization;
Support events of ASA such as Entrance Exam, Opening & Graduation Ceremony, Orientation week.
Respond to incoming calls/ emails from students and parents to handle their requests, answer questions and inquiries, provide information and consultation related to the student services;

Qualification: Bachelor&039;s in educational management or related fields
Experiences:

At least 2 years of working in student affairs or in higher education

Knowledge:

Deep knowledge in student affairs, education, psychology, statistics

S
kills

Good communication, problem solving;
Fluent in both oral and written English, fluently use English in discussions/meetings and prepare English report;
Strong customer service skills, creative, initiative, can- do attitude;
Able to work in a team as well as independently.
Excellent in MS- Office softwares (Word, Excel, PPT,…);

Behaviours required

Open, willing to collaborate and learn new things
High responsible and professional

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Cập nhật gần nhất lúc: 2024-10-14 11:35:04