Supervisor

Planning
- Monthly Re- sales Planning;
- Weekly SNS planning;
Training and Development
- Admission Officer and TA Development;
- Monitor and train the Admission team to make sure they follow ILA policy;
- Conduct Workshop/Training for TA and Admission team;
- Observe TA and have the plan to improve weak TA;
Property management
- Maintain the building in proper conditions: tidy, clean and safe;
- Maintain all facilities and equipment in proper conditions: clean, safe and workable;
Risk management
- Manage all safety at the centre;
- Monitor staff to make sure they deliver the right service and process: fire management, classroom management, building management, and handling problem;
Inventory
- Responsible for appropriate forecast and ordering of materials for centre use;
Course administration
- Monitor all preparation and course delivery process;
- Monitor ILA customer care process;
Class Schedule
- Work close with sales and care team to forecast new classes;
- Work closely with the sales and care team to open class and assign students in class;
TA management
Teaching Assistant recruitment
- Forecast TA;
- Induction;
- Recruitment process;
Scheduling
- Taking class when requested;
- Supporting Tasks;
- Scheduling for TA;
- Smart Scheduling;
- Doing cover absent when requested;
Remuneration
- TA Excellent Award;
- TA Contract;
- Leave and Termination;
- TA Salary/Scale;
TA Performance management
- Observation: conduct, corrective action;
- Disciplinary Process;
- Performance Appraisal;

Experience
University graduated
- Prefer 03 years of working experience in foreign company and in service product;
- Prefer working experience in an educational organization;
Technical skills
- Fluent in both English and Vietnamese (Upper- intermediate level);
- Familiar with Microsoft Office;
Soft Skills
- Problem solving skills;
- Ability to work independently and as a part of the team;
- Well- organise and detail management;
- Training and coaching skills;
- Leadership/ownership;
- Management skills;
- Team building and Communication skills;
Other requirements
- Be able to work on shifts, travel, and other assignment.

Bảo hiểm xã hội, Bảo hiểm full lương, Bảo hiểm sức khỏe, Bảo hiểm sức khỏe ngưởi thân, Team building, Khám sức khỏe định kỳ, Du lịch hàng năm, Signing bonus, Thưởng hiệu quả làm việc

Cập nhật gần nhất lúc: 2025-10-31 00:15:03