System Monitoring Officer

Where we are going to
System Monitoring

Promptly report incidents.
Continuously monitor system dashboards and performance indicators.
Conduct regular testing of products (apps, PC/mobile games) according to predefined scenarios and schedules.
Analyze and identify anomalies, errors, or potential issues.

Incident Handling

Coordinate with relevant technical teams to resolve emerging issues.
Track incident resolution progress and ensure systems are restored quickly.
Update stakeholders on incident status.

Information Management

Generate regular reports on system status and performance.
Store and manage records of system operations, incidents, and implemented solutions.

What we are looking for

Strong analytical, judgment, and problem- solving skills.
Strong presentation, reporting, and time management skills.
At least 1 year of experience in system monitoring or technical support.
Proficient testing skills for applications and games on PC and mobile devices.
Strong observational and monitoring abilities.
Familiarity with system monitoring tools, including Nagios, Zabbix, and Prometheus.
Excellent communication, teamwork, and independent work skills.
High school diploma or higher, or currently enrolled in university.
Good English communication skills are a plus.

What you can expect

Career growth and development opportunities
Happy Hours, Team buildings
Competitive salary and benefits package
A collaborative and innovative work environment
Opportunity to work with a dynamic and supportive team

Cập nhật gần nhất lúc: 2024-10-15 21:40:02