Technical Solution Consultant Enterprise IT Solutions

As part of our regional expansion, we are launching local operations in Vietnam with a dedicated legal entity and team. We’re focused on empowering Vietnamese enterprises — particularly in financial services, telecom, and large conglomerates — with modern, scalable IT solutions that drive digital transformation.

Integrated Global Solutions Limited (IGS) is a Hong Kong–headquartered IT system integration and enterprise software solutions provider. With over two decades of experience delivering cutting- edge ITSM, ITOM, DevSecOps, and enterprise automation solutions across Asia, we partner with leading global technology vendors including Atlassian, Freshworks, CloudBees, and others.

Role Overview
We are seeking a technically sharp and business- savvy Technical Solution Consultant to support our sales team in Vietnam. This is a client- facing role, responsible for understanding customer challenges, shaping solutions, and bridging the gap between business needs and technical execution. If you have experience working with enterprise software in regulated industries and thrive in a fast- paced environment, this role is for you.

Key Responsibilities

Provide input to the product roadmap and market feedback to the regional team
Serve as a technical point of contact during client onboarding and implementation phases.
Collaborate with the sales team to qualify opportunities and understand client requirements
Monitor system performance, perform root cause analysis, and provide technical solutions.
Participate in the full software implementation lifecycle: requirements gathering, deployment, testing, and go- live.
Build and deliver compelling value propositions for ITSM, ITOM, DevSecOps, and automation platforms
Support proof- of- concepts (POCs), pilot implementations, and product evaluations
Conduct discovery workshops and technical deep- dives with IT and business stakeholders
Design solution architectures and tailor demos, presentations, and proposals to address specific customer needs
Configure system integrations, APIs, and third- party services.
Ensure security, compliance, and best practices are followed during software rollout.
Write and maintain technical documentation, including implementation plans and operational procedures.
Respond to RFPs, RFIs, and security/compliance checklists

Yêu cầu công việc

Key Requirements

3–7 years of experience in presales & post sales, solution consulting, or enterprise IT architecture
Able to communicate in English
Hands- on knowledge or certifications in tools such as Atlassian, Freshworks, CloudBees, or similar is highly valued
Ability to translate complex technical concepts into simple business value statements
Strong presentation, communication, and documentation skills in both Vietnamese and English
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent
Prior experience working with or supporting clients in financial services, telecom, or large corporates
Strong understanding of enterprise IT environments — software, infrastructure, cloud, and security

Preferred

Experience with ITIL, Agile/DevOps practices, or enterprise architecture frameworks
Familiarity with Vietnamese enterprise IT procurement, compliance, and deployment processes
Technical certifications (e.g., Atlassian ACP, AWS/Azure, ITIL, Kubernetes)

Collaborative work culture that values innovation, ownership, and speed
Competitive compensation and performance- based bonuses
A key role in shaping IGS Group Vietnam technical presence from the ground up
Opportunities for regional exposure and continuous learning
Direct engagement with global vendor ecosystems and cutting- edge platforms

Cập nhật gần nhất lúc: 2025-06-28 18:15:02