Technical Support Engineer

Provide technical support for customer support team and end customer directly, responsible to customer inquiries and resolve problems.
Assist and support Technical Support Engineer Supervisor.
Training / training seminars on hardware/software solution for customers.
Travel to Vietnam or overseas for support and meeting is expected.

3+ years of experience in technical Support and user training.
Minimum four years working experience in I.T. industry or Hotline support, Customer service experiences is a plus.
Degree / Diploma holder of Computer Science or related disciplines, MCSE preferred.
Willing to travel overseas.
Good experience in support in PC hardware/operating systems/office applications/LAN/Networking equipment.
Professional telephone manner.
Strong interpersonal and communication skills with external customers and internal organization.
Fluent in spoken and written English and Vietnamese is a must, Spoken in Mandarin is preferred.

*** Working location: Lot E01, Trung Tam street, Long Hau Industrial Park, Can Giuoc, Long An (Shuttle buses are provided from all districts in HCMC)

Du Lịch
Chăm sóc sức khỏe
Phụ cấp
Đào tạo
Chế độ bảo hiểm
Laptop
Nghỉ phép năm
Tăng lương
Du lịch nước ngoài
Xe đưa đón
Công tác phí

Cập nhật gần nhất lúc: 2021-08-28 16:10:27