Technical Support (Night Shift)

Responsibilities:

Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.

Working Hours:

Shift 2: 04 AM – 12 PM
Shift 1: 08 PM – 04 AM
5 days per week

Requirements:

Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.
Good English communication skills are a strong advantage. (English level IELTS 5.5 – 6.0 or equivalent)

Benefits:

Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Gas and Meal allowance
Having undergone training and being provided with access to job- relevant documents.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Monthly income: 10,000,000 – 12,000,000VND + KPI
Ensuring the availability of required equipment for the job.
Having the opportunity to learn and apply AI tools to support your daily work
Opportunities for skill development and self- improvement.
Nightshift allowance: 2,000,000 – 3,000,000 VND
Young, modern, and comfortable working environment.

Cập nhật gần nhất lúc: 2025-12-02 10:45:02