Technical Support (Night Shift)

Responsibilities:

Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.

Working Hours:

Shift 2: 04 AM – 12 PM
Shift 1: 08 PM – 04 AM
5 days per week

Requirements:

Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.
Understanding networking, including setting up routers, modems, and reserved IPs.
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Good English communication skills are a strong advantage. (English level IELTS 5.5 – 6.0 or equivalent)

Benefits:

Opportunities for skill development and self- improvement.
Ensuring the availability of required equipment for the job.
Gas and Meal allowance
Monthly income: 10,000,000 – 12,000,000VND + KPI
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Having the opportunity to learn and apply AI tools to support your daily work
Having undergone training and being provided with access to job- relevant documents.
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Young, modern, and comfortable working environment.
Nightshift allowance: 2,000,000 – 3,000,000 VND

Cập nhật gần nhất lúc: 2026-01-09 12:25:02