Technology Service Officer/ IT

Ensuring compliance with health and safety legislation
Installing and configuring computer hardware operating systems and applications;
Prioritizing and managing many open cases at one time;
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Testing and evaluating new technology;
Any other duties consistent with the job as directed by management
Conducting electrical safety checks on computer equipment.
Providing support, including procedural documentation and relevant reports;
Perform daily checklist and report to relevant IT team/vendors if there is any issue
Replacing parts as required;
Working continuously on a task until completion (or referral to tier 2 support, if appropriate);
Responding within agreed time limits to call-outs;
Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Following diagrams and written instructions to repair a fault or set up a system;
Setting up new users&039; accounts and profiles and dealing with password issues;
Rapidly establishing a good working relationship with customers and other IT team;
Monitoring and maintaining computer systems and networks;
Supporting the roll-out of new applications;

Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
Experience in the use of network monitoring tools, remote desktop tools
Certification on Microsoft Professional Courses and other IT Certifications
Previous working experience in Hospitality Industry
Sound English communication skills in written and oral forms.

Duty Meals/ Cơm Ca

Free Shuttle/ Xe đưa rước
Monthly Services Charges/ Thưởng dịch vụ hàng tháng
Insurance 24/7/ Bảo hiểm tai nạn 24/7

Cập nhật gần nhất lúc: 2022-06-16 18:22:04