Telemarketing Supervisor

Conduct ongoing training and coaching to meet quality requirements.
Responsible for producing and analyzing Tele- Sales and team performance reports.
To manage, develop and support a team of telesales/telemarketing staff and implement day- to- day operations.
Understand designated products, services, procedures, and guidelines to communicate properly to all team members.
Responsible for ensuring that the team meets sales target and other daily KPIs.
Follow targets and supervise call center agents to meet the daily KPIs.

Management over 3 Team lead in Call center
Make a sale plan and implement it, fulfil sales target every month
Ensure every monthly always achieved over target
Build up, request personnel for telesales accordance with company’s business orientation and join telesales recruitment
Coordinate with Team Lead and staff to manage daily operations
Have a time manage in Call center over 2 years

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-06-06 04:55:03