Telemarketing Team Leader

Team Performance Management:

Responsible for the team&039;s sales by day, week and month; Motivate and manage each employee to achieve monthly targets.
Plan the work in phases and report to the Division Manager on the results and daily activities of the Team.
Monitoring call time, call quality to control the show up and revenue targets
Distributing lead resources equitably to each employee

Team Management & Development:

Training and developing staff skills
Manage the assigned team’s performance
Check in and manage working time for team
Do daily team’s briefing to TMK Agent to ensure team & individual hit daily target of shows & sign
Motivate spirit and develop employees
Other jobs according to the specific requirements of the Company

Problem- solving skills to support team members when having difficulty in calls.
Ability to self- motivate and take initiative in work.
Good office skills.
Enthusiasm, dynamism, perseverance, honesty, and good teamwork.
Resistant to high pressure at work.
Reporting analysis skills.

Join a Unique Wall Street English course
Full salary during probation
Quality facilities and resources
Personal health insurance
Individual bonus base on total internal revenue
Annual Leave of 15 days plus Vietnamese national holidays

Cập nhật gần nhất lúc: 2024-08-22 11:30:02