Telemarketing Team Leader

* Team Performance Management:

Monitoring call time, call quality to control the show up and revenue targets
Plan the work in phases and report to the Division Manager on the results and daily activities of the Team.
Responsible for the team&039;s sales by day, week and month; Motivate and manage each employee to achieve monthly targets.
Distributing lead resources equitably to each employee

* Team Management & Development:

Training and developing staff skills
Check in and manage working time for team
Other jobs according to the specific requirements of the Company
Manage the assigned team’s performance
Motivate spirit and develop employees
Do daily team’s briefing to TMK Agent to ensure team & individual hit daily target of shows & sign

Resistant to high pressure at work.
Good office skills.
Enthusiasm, dynamism, perseverance, honesty, and good teamwork.
Reporting analysis skills.
Ability to self- motivate and take initiative in work.
Problem- solving skills to support team members when having difficulty in calls.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-08-20 07:15:03