Telesale Tiếng Anh

Handle incoming calls from customers and contact customers based on available appointments (customers brought in by the marketing team or direct contact with the company).
Provide support, advice, and clarification to customers regarding the company&039;s services.
Perform other assigned tasks from management.
Work directly with English- First- Language customers.

Strong problem- solving and situational analysis skills.
Clear and articulate voice without regional accents when speaking English.
College degree or higher.
Minimum 1 year of experience in sales or customer care/financial services.
Proficient in office computer skills and quick to adapt to software handling.
Fluent in English (mandatory). Candidates with an IELTS score of 7.0 or above (including a minimum of 7.0 in listening and speaking) or those who have lived/studied/worked in English- speaking countries are preferred.
Age range: 22- 33, good health.

Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Friendly working environment with various departments and over 40 employees.
Receive comprehensive training on company processes before starting work—continuous supervision and guidance from management until proficiency is achieved.
Annual regular health check- ups.
Separate resting area during lunch break.
The company provides all the necessary work equipment. Training on software usage such as CRM, ZOOM as required by the company.
Full participation in social insurance according to government regulations.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Work in a foreign- friendly and professional environment.
Working hours: From 21:00 to 06:00 or 23:30 to 08:30 (night shift), 5 days a week according to the assigned shifts by management (working by US business hours).

Cập nhật gần nhất lúc: 2023-12-20 21:50:26