Telesale Tiếng Anh

Provide support, advice, and clarification to customers regarding the company&039;s services.
Handle incoming calls from customers and contact customers based on available appointments (customers brought in by the marketing team or direct contact with the company).
Work directly with English- First- Language customers.
Perform other assigned tasks from management.

Proficient in office computer skills and quick to adapt to software handling.
Fluent in English (mandatory). Candidates with an IELTS score of 7.0 or above (including a minimum of 7.0 in listening and speaking) or those who have lived/studied/worked in English- speaking countries are preferred.
Clear and articulate voice without regional accents when speaking English.
Strong problem- solving and situational analysis skills.
College degree or higher.
Minimum 1 year of experience in sales or customer care/financial services.
Age range: 22- 33, good health.

Friendly working environment with various departments and over 60 employees.
Work in a foreign- friendly and professional environment.
Full participation in social insurance according to government regulations.
The company provides all the necessary work equipment. Training on software usage such as CRM, ZOOM as required by the company.
Annual regular health check- ups.
Working hours: From 21:00 to 06:00 or 23:30 to 08:30 (night shift), 5 days a week according to the assigned shifts by management (working by US business hours).
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Separate resting area during lunch break.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.

Cập nhật gần nhất lúc: 2024-08-14 11:30:03