Tenants Relation Manager (TP Quản Lý Khách Thuê)

Perform “Walk around” every day to highlight any area which has an adverse effect on either the operation, or presentation of the Centre.
Working with the Management Team, the TRD Manager may be assigned or required to carry out specific projects aimed at improving standards within the Crescent Mall, for example customer care, or standard of service of contractors, reviewing all centre facilities, equipment & furniture.
Assisting with rent collection and arrears control where required
Assisting the General Manager and Finance Department in maintaining absolute accurate records at all times of documentation including tenancy schedule, financial statements, leases and retailer files.
Perform special projects and other responsibilities as assigned.
Analyse sales and revenue reports and make forecasts
Directly liaise with the retailers within the Crescent Mall in the first instance, being their first point of contact for any issues the retailer would like to discuss, resolving or escalating as appropriate as soon as the Lease Offer is signed.
Ensure tenants are compliant with legal obligations as provided for in the Lease
Agreement including Tenant Handbook rules and regulations.
Keep abreast of market trends to determine the need for improvements in the mall.
Assist in overseeing the customer service and mall commercialization aspects of Centre Management.

Fluency in Vietnamese and English, both oral and written essential.
Ability to react quickly in emergency situations and make decisions which may involve the safety of others or a significant amount of money.
Tertiary qualifications with relevant management experience of at least 5 years working in a similar position.
Advanced knowledge of Retail Management and Customer Service.
Ability to recognize problems or safety hazards and act upon same immediately, troubleshooting and implementing problem- solving skills.
Demonstrate Team Leadership and Client Liaison experience
Able to work evenings, early mornings, weekends and/or holidays

Và nhiều phúc lợi khác
Các khoản thưởng trong năm
Lương tháng 13
Company Trip
BHXH Full lương
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Cập nhật gần nhất lúc: 2024-04-03 11:33:25