Mô tả công việc
Directly liaise with the retailers within the Crescent Mall in the first instance, being their first point of contact for any issues the retailer would like to discuss, resolving or escalating as appropriate as soon as the Lease Offer is signed.
Assist in overseeing the customer service and mall commercialization aspects of Centre Management.
Assisting with rent collection and arrears control where required
Perform special projects and other responsibilities as assigned.
Agreement including Tenant Handbook rules and regulations.
Ensure tenants are compliant with legal obligations as provided for in the Lease
Assisting the General Manager and Finance Department in maintaining absolute accurate records at all times of documentation including tenancy schedule, financial statements, leases and retailer files.
Perform “Walk around” every day to highlight any area which has an adverse effect on either the operation, or presentation of the Centre.
Analyse sales and revenue reports and make forecasts
Keep abreast of market trends to determine the need for improvements in the mall.
Working with the Management Team, the TRD Manager may be assigned or required to carry out specific projects aimed at improving standards within the Crescent Mall, for example customer care, or standard of service of contractors, reviewing all centre facilities, equipment & furniture.
Yêu cầu ứng viên
Demonstrate Team Leadership and Client Liaison experience
Able to work evenings, early mornings, weekends and/or holidays
Fluency in Vietnamese and English, both oral and written essential.
Ability to react quickly in emergency situations and make decisions which may involve the safety of others or a significant amount of money.
Advanced knowledge of Retail Management and Customer Service.
Ability to recognize problems or safety hazards and act upon same immediately, troubleshooting and implementing problem- solving skills.
Tertiary qualifications with relevant management experience of at least 5 years working in a similar position.
Quyền lợi
Và nhiều phúc lợi khác
BHXH Full lương
Bảo hiểm tư nhân sau thử việc
Company Trip
Các khoản thưởng trong năm
Lương tháng 13
Địa điểm làm việc
Hồ Chí Minh: 101 Tôn Dật Tiên, Tân Phú, Quận 7, Thành phố Hồ Chí Minh, Quận 7
Thời gian làm việc
Thứ 2- Thứ 7 (từ 08:30 đến 18:00)
