Mô tả công việc
JOB SUMMARY
Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing. Install and repair finishes, such as laminates. Perform rough- in framing for doors, frames, windows, and cabinetry. Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Load, transport, and unload freight from elevator to designated area, using hand truck.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand- eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Perform other reasonable job duties as requested by Supervisors.
JOB SPECIFIC TASKS
Safety and Security
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Complete appropriate safety training and certifications to perform work tasks.
- Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Maintain awareness of undesirable persons on property premises.
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
- Follow company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Guest Relations
- Anticipate guests&039; service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Thank guests with genuine appreciation and provide a fond farewell.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest&039;s name when possible.
- Assist other associates to ensure proper coverage and prompt guest service.
- Address guests&039; service needs in a professional, positive, and timely manner.
Communication
- Speak to guests and co- workers using clear, appropriate and professional language.
Working with Others
- Develop and maintain positive and productive working relationships with other associates and departments.
Physical Tasks
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Removal of snow and maintenance of ice management (if applicable).
Install, Maintain, and Repair Items
- Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
- Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property.
- Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
- Re- key locks (if applicable)
- Use the Lockout/Tagout system before performing any maintenance work.
Maintain Building and Property
- Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
Painting/Carpentry
- Perform rough- in framing for doors, frames, windows, and cabinetry.
- Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing.
- Install and repair finishes, such as laminates.
Warehouse
- Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors.
Elevator Maintenance
- Load, transport, and unload freight from elevator to designated area, using handtruck.
