Thực tập sinh F&B - F&B Intern

Develop thorough knowledge of the menu, drinks list, and wine list to support the service team and respond to guest inquiries when appropriate.
Ensure guest satisfaction by providing friendly, efficient, and attentive service that meets or exceeds expectations.
Perform all mise- en- place duties and responsibilities accurately and on time, according to established standards and instructions.
Report any maintenance or housekeeping issues to supervisors to ensure the restaurant remains in excellent condition.
Assist in delivering food and beverage service in line with the standard service sequence and hotel protocols.
Coordinate with kitchen, stewarding, bar, and housekeeping teams to ensure smooth daily operations.
Handle the collection and delivery of restaurant linen and laundry in accordance with hotel procedures.
Assist in maintaining hygiene and cleanliness standards by participating in front- of- house and back- of- house cleaning tasks as directed.
Retrieve and return supplies from the storeroom following inventory and requisition protocols.
Handle minor guest complaints when possible, or escalate them promptly to supervisors

Able to work in shifts, including weekends and public holidays.
Basic English communication skills are an advantage.
Possesses good communication skills, a positive attitude, a strong work ethic, and a willingness to learn.
Passionate about the service industry and eager to build a career in the Food & Beverage sector.
Currently a student or a recent graduate in Tourism, Hospitality, Restaurant Management, or Service Management.

Thời lượng ca làm việc: 8 tiếng/ngày (bao gồm 30 phút nghỉ giữa ca).
Phụ cấp & hỗ trợ: Trợ cấp thực tập, bữa ăn trong ca làm việc, thẻ gửi xe miễn phí tại hầm xe TTTM, đồng phục, Locker cá nhân riêng biệt, …
Đào tạo: Được đào tạo chuyên môn trong môi trường khách sạn chuyên nghiệp. Giấy chứng nhận hoàn thành thực tập sau khi kết thúc chương trình.
Thời gian làm việc: 5 ngày/tuần, nghỉ 2 ngày linh hoạt.

Cập nhật gần nhất lúc: 2025-10-20 01:25:03