Tour Director

Effectively support financial and business operations, including budget management, cost control, and revenue optimization from visa and flight ticket services, with a minimum FIT conversion rate of 60%.
Promote internal collaboration, working closely with other departments to synchronize processes, optimize costs, and develop travel products that meet market demands.
Ensure customer satisfaction and loyalty, with a minimum rate of 90% satisfied and returning customers by maintaining premium service quality, handling issues promptly, and continuously enhancing the customer experience.
Develop and maintain a professional operations team through regular training programs, succession planning, and clear KPI establishment to enhance staff capabilities and performance.
Adapt flexibly to industry changes and innovations, staying updated with trends, technologies, and new regulations to maintain competitiveness and sustainable operations.
Develop and implement effective crisis management procedures to prepare the company for unexpected situations and ensure business continuity.
Demonstrate comprehensive competency in tour operations, including in- depth knowledge of hotels, transportation, visas, flight tickets, tour activities, SOPs, and crisis management to ensure smooth and consistent operations.
Maintain and grow strategic relationships, negotiating effectively with domestic and international suppliers and partners to bring optimal benefits to the company and its customers.
We are recruiting Tour Director (ID 18247) for a Travel company. Salary up to $2400/month.

Minimum of 8 years of experience in the travel and tourism industry, with at least 3 years in a management or senior operations role.
Bachelor’s degree or higher in Tourism, Business Administration, Travel and Tourism Management, or related fields.
Able to work under high pressure and willing to travel for business.
Hands- on experience in tour operations, working with service providers, and handling emergencies during tours.
Male or female, aged 30–38
Comprehensive knowledge of tour services including hotels, transportation, visas, flight tickets, SOP processes, and tour guide operations.
Good English proficiency.

Social Insurance
Salary Review/Annual Salary Increase
Training and Development Program
Other benefits discussed during the interview
Salary: $2400++

Cập nhật gần nhất lúc: 2025-09-18 15:20:03