About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long- term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities
Reviewing to ensure physical documents (from trade staff) are compliant, verifying customer’s signatures and stamp, check calculated fees, check sanctioned screening, check with Credit condition, … then approve transaction on system. All trade products as below:
• Import Bill under LC/Collection
• Import LC issuance/amendment
• Export Bill under LC/ Collection
• Trade Loan (Open Account and FSCM)
• Guarantee and SBLC
• Export LC/amendment advising
Money Laundering Prevention
• Undertake training on AML at least once every 12 months.
• Follow money laundering prevention reporting procedures and report to AML officer should there be any money laundering related issues.
• Fully understand and strictly comply with money laundering prevention requirements.
Other Responsibility
• Project on system building/enhancement.
• Consulting customers on all products related matters.
• Fully understand and strictly comply with Group policies, work procedures and local regulatory requirements
• Update, know thoroughly and sound apply regulations, it is related to local/international settlement.
• Assist operations staff in their queries about acknowledge as well as solving problems
• Assist in investigating processing errors
• Back up other officers on lunch/leave /training
• Perform service quality functions to assist managers in improving working efficiency and quality via records and reports.
• Controlling inward and outward transaction/ Reconciliation at day end
• Assist in attending to customers in their queries and complaints
• Handle all internal & external reports timely and correctively.
• Participate in Business Continuity Plan/ Systems testing whenever required
• Assist in branch administrative duties and other adhoc & miscellaneous activities as assigned by the Line Manager
• Review – build internal procedure properly and timely.
• Highlight any risk issue, work with related stakeholders (WB, TB, CMP, LGA, Finance,…) to solve issue.
• Controlling customer’s credit line on transactional basic.
