Organize & evaluate training programs
- Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.
- Follow- up after programs for analyzing success story
- Continuously initiate improvement to enhance training efficiency and effectiveness
- Propose success metrics in advance
- Plan, get and manage training budget.
- Evaluate training effectiveness and report to higher management.
- Oversee the quality of training sessions run by external vendors and trainers.
- Facilitate training sessions by various techniques as leading group discussion or role- playing activities; gamification, tools
Design training package
- Develop full set of training materials, including Training Slides, Training Outline, Training Guideline, Test
- Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.
- Plan, organize, and implement wide range of training activities.
- Meet and work with other Depts. to identify the needs and execute training events.
- Transfer training content to e- learning system
- Design staff training programs based on company and employee needs.
Identify & Nurture Talent
- Proficiently using HR system (SAP, Success Factor)
- Proactively join corporate projects for enhancing business acumen
- Actively follow Talents and design environment to unleash their potential
- Become expert in field, any approach is preferred (L&D, Coaching, Facilitation,...)
- Build and Manage Community of Practice (CoP)
- Deep understanding internal Learning Management System (LMS)
Research for Training Need Analysis (TNA)
- Determine necessary training demand with other Depts.
- Get exposed to operation working environment daily, weekly, monthly to measure effectiveness of training activities & implement TNA
- Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.
- Continuously improve TNA process to meet increasing workload and complex situation.