Training Coordinator

Responsibilities:
Internal coordination
 Identify and highlight opportunities for service improvement
 Maintain thorough documentation and training for standard operating procedures
 Stay up- to- date with standardized testing schedules and registrations to advise relevant stakeholders and support students as required
Operations and ongoing improvement
Learning system management
 Stay up to date with and contribute to knowledge base & learning materials
 Facilitate meetings with Academy and other external team to align strategies for all stakeholders
 Manage Learning Management System
 Support to build & organize content (slides, videos, etc)
 Generate ideas for learning activities & materials
 Closely checkup and monitor students and tutor/mentor performance to ensure measurable outcomes
 Share student/moderator’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
 Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team
 Coordinate with production team to deliver videos/ slides for learning & communication purposes

Requirements:
 At least 2 years of equivalent experience
 Adaptability to learn new systems and processes quickly
 Advanced interpersonal skills to problem solve in high- pressure situations
 Excellent communication and organizational abilities
 A high appetite for personal development and hard work- the role will feature intense mentorship and collaboration, in a fast- paced and high- expectations environment
 Proficient in Excel & Slides tools
 Meticulous attention to detail
 Understanding and experience with reporting activities, issues and requirements in a global organisation
 Ability to manage multiple stakeholders and workflows simultaneously
Advantageous:
 Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
 Knowledge of college admissions and international education systems

 Attractive salary package
 Premium health care
 Free entertainment parties: Birthday party, Anniversary party, Sum- up Party, Year- End Party, etc.
 Annual company trip inside or outside Vietnam
 Flexible working hour (Monday to Friday, between 7:30am – 7:30pm on staff’s preference)
 Free language and professional training packages
Benefits: At SmartOSC, we offer the bests to your values
 Other fun activities: happy hour, quarterly team building, music & dancing club, English club, football club, yoga club, swimming club, charity activities, etc.
 Salary review twice a year

Cập nhật gần nhất lúc: 2024-01-18 09:00:15