Training Coordinator

Responsibilities:
Internal coordination
 Manage Learning Management System
 Generate ideas for learning activities & materials
 Coordinate with production team to deliver videos/ slides for learning & communication purposes
 Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team
 Stay up- to- date with standardized testing schedules and registrations to advise relevant stakeholders and support students as required
 Facilitate meetings with Academy and other external team to align strategies for all stakeholders
 Share student/moderator’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
Learning system management
 Closely checkup and monitor students and tutor/mentor performance to ensure measurable outcomes
 Stay up to date with and contribute to knowledge base & learning materials
 Support to build & organize content (slides, videos, etc)
 Maintain thorough documentation and training for standard operating procedures
 Identify and highlight opportunities for service improvement
Operations and ongoing improvement

Requirements:
 A high appetite for personal development and hard work- the role will feature intense mentorship and collaboration, in a fast- paced and high- expectations environment
 Proficient in Excel & Slides tools
 At least 2 years of equivalent experience
 Advanced interpersonal skills to problem solve in high- pressure situations
 Advanced English communication- speaking and writing
 Adaptability to learn new systems and processes quickly
 Excellent communication and organizational abilities
 Understanding and experience with reporting activities, issues and requirements in a global organisation
 Ability to manage multiple stakeholders and workflows simultaneously
 Meticulous attention to detail
Advantageous:
 Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
 Knowledge of college admissions and international education systems

Benefits: At SmartOSC, we offer the bests to your values
 Free entertainment parties: Birthday party, Anniversary party, Sum- up Party, Year- End Party, etc.
 Other fun activities: happy hour, quarterly team building, music & dancing club, English club, football club, yoga club, swimming club, charity activities, etc.
 Flexible working hour (Monday to Friday, between 7:30am – 7:30pm on staff’s preference)
 Free language and professional training packages
 Salary review twice a year
 Premium health care
 Annual company trip inside or outside Vietnam
 Attractive salary package

Cập nhật gần nhất lúc: 2024-07-03 09:20:03