Training Manager - Dyson

Dyson is a global technology company, founded in 1991 by inventor Sir James Dyson, known for its innovative household appliances like vacuum cleaners, hair dryers, and air purifiers.
Our talented Training Manager is responsible for training plan (all products and soft skills, training development plans…) for employees for both store and office.
Responsibilities:

Assess instructional effectiveness and summarize evaluation reports determining the impact of training and how it affects KPIs.
Prepare and plan properly for New product launch from Pre- launch (NPD information) to Lauch (monitor performance/ protocol/…) and Post- launch
Oversee technical training implementation.
Collab with Sales team to upskill live- streaming and TikTok content
Conduct regular evaluations to identify areas for improvement in program offerings.
Understand Business status via Sell- out performance (by Cat, by Range…) to provide any feedback or solution needed to Sales team
Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.
Design and prepare educational aids and materials.
Partner with Brand Managers, Category Managers and other stakeholders regarding instructional design.
Manage training schedules, coordinate classes at multiple locations, and manage training equipment and materials.
Maintain updated curriculum database and training records.
Involved to support Sales team to enhance Productivity
Educate and ensure Dyson guideline 4E Steps, demonstration protocol and cross- category selling

Excellent verbal and written communication skills with strong graphic design ability.
Thorough understanding of training processes.
Bachelor’s degree in communications or related area required.
Proficient with Microsoft Office Suite or related software.
At least two years of experience in training with one year of supervisory experience required.
Extremely organized and detail oriented.
Ability to moderate large groups.

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Cập nhật gần nhất lúc: 2025-09-05 21:45:02