Travel And Expense Specialist

Liaise and coordinate with relevant stakeholders to analyze the impact of any change (technical , process related, compliance related, tax related etc )
Has exposure, knowledge in handling Credit Card process
This position is for handling ASEAN coutrie T2E process & operations
Excel in service and delivery excellence leading to high customer satisfaction.
Reporting and maintenance of SLA’s as required for the operations
Should have exposure to travel booking interfaces, tools and applications
Able to bring in process improvements and there by build in efficiency in the travel operations
Able to work with customers internationally
Has knowledge / exposure on travel expense / settlements operations
Has knowledge on handling tax related process with suppliers and internal tax department
Able to understands and apply customer travel policies
Able to liaise with various suppliers, customers and other stakeholders like HR, Finance, IT team etc
Bring in innovative ideas for customer engagement
Able to steer the discussions with various travel requirement suppliers ( Travel Agency, hotel desk, Visa Partners and Forex partners)
Communication to all the stakeholders and employees on the changes in the applications
As a travel planning expert, would be the primary point of contact for the customer and able to provide end to end solutions across a gamut of travel requirements ( travel ticketing, Accommodation, Visa and Forex)
Responsible for all changes in the Applications / Tools deployed in the countries
Experience in being a team member in regional / global projects
Has good knowledge on travel planning processes ( Travel agency operations, GDS, Airlines, Payment solutions and the like)
Exposure / working knowledge on implementation of online travel solutions or an end to end travel application in an organization
Prepare change requests / requirement documents for changes pertaining to applications

Excellent analytical skills and innovative thinking.
Willingness to travel locally or internationally as needed.
Ability to meet individual and team goals.
Experience with SAP and travel expense applications.
Preferable knowledge of IATA operations.
Ability to work flexible hours and manage multiple priorities.
Strong client interfacing, people, and stakeholder management skills.
Minimum 5 years of experience in travel and expense processes.
Preferably experienced in international working environments.
Independent worker with the ability to guide a team on travel- related topics.
Bachelor&039;s or Master&039;s degree in Travel & Tourism or Commerce.

100% monthly basic salary and mandatory social insurances in 2- month probation
Join in various team building, company trip, year- end party, tech talks and a lot of charity events
Free in- house entertainment facilities and snack
Various training on hot- trend technologies/ foreign language (English/Chinese/Japanese) and soft- skills
Join a dynamic and fast growing global company (English- speaking environment)
Working in one of the Best Places to Work in Vietnam
Lunch and parking allowance
Flexible working time
Onsite opportunities: short- term and long- term assignments
Fitness & sport activities: football, badminton, yoga, Aerobic
Premium health insurance for employee and 02 family members
13th- month salary bonus + attractive performance bonus (you&039;ll love it!) + annual performance appraisal
15++ days of annual leave + 1 day of birthday leave

Cập nhật gần nhất lúc: 2024-07-12 13:55:04