TRAVEL CONSULTANT - SPANISH SPEAKING MARKETS

Co- ordinate with Product Department to update content and tariffs.
Identify and take action to up- sell and promote all TOI destinations, Tailored Experiences and partner products.
Send individual booking invoices to agents or direct clients when bookings are confirmed.
Negotiate fees and changes with agents (where necessary) to gain agreement.
Prepare proposals and quotes for SSM agents or direct clients up to 80% of each day.
Gather information to fully understand agent requests and present options to meet their needs.
Maintain relationships with retail travel agents by ensuring personal service is optimized.
Report any errors regarding information on TourPlan to Supervisor.
Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
Liaison with Product and Reservations departments to ensure feasibility of options.
Send final confirmation and any travel documents or vouchers to agents.
Work with operations or reservations to help solve problems for clients on the ground when required.

Ability to work under pressure
Personal travel within the region
Graduate in Tourism, Hospitality, Economics or Business preferred
Excellent written and spoken English & Spanish
Knowledge of tourism, geography, foreign cultures
Flexibility to work overtime
Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-12-12 19:05:02