Managing daily tasks of the department:
In charge of shifts:
Monitor and adjust the schedule as needed.
Create work schedules for employees.
Supervise daily activities to ensure smooth workflow.
Managing daily tasks:
Assign specific tasks to each employee.
Ensure hygiene and workplace safety within the department
Check and evaluate work progress.
Creating promotion programs for restaurants:
Plan detailed promotion programs (time, place, specific offers).
Analyze the market and competitors to propose attractive promotion programs.
Evaluate the effectiveness of promotion programs after completion.
Coordinate with related departments to implement the program.
Managing, supervising, and boosting revenue:
Monitor and analyze daily, weekly, and monthly revenue.
Evaluate the effectiveness of revenue strategies and adjust when necessary.
Propose and implement measures to boost revenue.
4
Managing costs:
Setting costs:
Ensure costs are tightly controlled and reasonable.
Calculate and manage the costs of materials and supplies.
Managing other costs:
Propose cost- saving measures.
Control other operating costs (electricity, water, labor, marketing, etc.).
Managing inventory:
Monitor daily inventory levels.
Regularly check and evaluate the quality of inventory.
Ensure sufficient stock to serve customers, avoiding waste or shortages.
Handling and resolving customer- related issues:
Listen to and promptly address customer feedback and complaints.
Build good relationships with customers through customer care programs.
Ensure customers are always satisfied with the restaurant&039;s services and products.
Managing human resources:
Supporting recruitment:
Participate in the recruitment, interview, and selection process of employees.
Training:
Organize training sessions for new and existing employees.
Setting KPIs:
Develop and assign specific KPIs for each employee.
Monitoring KPI completion:
Track and evaluate employees&039; KPI completion progress.
Evaluating employee performance:
Conduct periodic performance evaluations of employees.
Handling disciplinary violations:
Implement timely and fair disciplinary measures when employees violate rules.
Other tasks as assigned by managers
