Trưởng nhóm Telesales

ABOUT URBOX
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever- growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
KEY RESPONSIBILITIES:

Prepare regular performance reports to track business outcomes.
Build and maintain strong, long- term client relationships.
Develop in- depth knowledge of products, competitors, and market trends.
Receive and process orders from the Business Development team, ensuring accurate entry and successful fulfillment.
Manage order delivery timelines with accuracy and efficiency.
Act as the main contact for customers, collaborating with internal teams to deliver tailored project solutions.
Identify and propose improvements to processes and tools.

REQUIREMENTS:

Detail- orientation with superb organizational skills and strong follow- through
Intermediate in English
Bachelor’s degree
Function well in a fast- paced, team- focused environment where constant change is the norm and the bar for quality is set high
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values
At least 2 years of related experience in sales/key account management
Great ability to prioritize and manage schedules

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Cập nhật gần nhất lúc: 2025-09-14 07:00:03