Trưởng Phòng Thu Hồi Nợ (Collection Manager)

Provide visionary leadership to the collection team, setting clear goals and priorities.
Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
Develop and maintain knowledge of consumer protection laws and regulations.
Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
Set performance expectations, conduct regular performance reviews, and provide feedback.
Collaborate on the development of new lending and debt recovery policies.
Collaborate with external collection agencies and partners to optimize collection efforts.
Monitor vendor performance and adherence to contractual agreements.
Develop and execute collection strategies aligned with business goals and regulatory requirements.
Work closely with other departments, including credit, legal, and risk management, to align strategies.
Oversee the development and implementation of efficient collection workflows and strategies.
Implement data- driven insights to enhance collection strategies and outcomes.
Ensure collection practices adhere to relevant industry regulations and compliance standards.
Manage end- to- end debt collection processes, ensuring compliance with legal and regulatory guidelines.

Proven experience in a leadership role within debt collection operations.
Excellent leadership, communication, and interpersonal skills.
Commitment to ethical and compliant debt collection practices.
Bachelor&039;s degree in Business, Finance, or a related field; Master&039;s degree is a plus.
Results- oriented and capable of motivating teams to meet targets.
Analytical mindset with the ability to leverage data for strategic decision- making.
Vendor management experience is preferred.
Strong understanding of debt collection regulations and consumer protection laws.
Proficiency in using collection management software and tools.
CV is in English.

International working environment.
Salary discussed during interview;
Monthly social insurance after a 2- month probationary period as prescribed by law;
There is an annual salary increase according to company policy based on the company&039;s business results;
13th month salary bonus at the end of the year;
Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;

Cập nhật gần nhất lúc: 2024-04-03 12:05:57