Trưởng Phòng Thu Hồi Nợ (Collection Manager)

Monitor vendor performance and adherence to contractual agreements.
Implement data- driven insights to enhance collection strategies and outcomes.
Provide visionary leadership to the collection team, setting clear goals and priorities.
Collaborate on the development of new lending and debt recovery policies.
Work closely with other departments, including credit, legal, and risk management, to align strategies.
Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
Set performance expectations, conduct regular performance reviews, and provide feedback.
Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
Develop and maintain knowledge of consumer protection laws and regulations.
Oversee the development and implementation of efficient collection workflows and strategies.
Develop and execute collection strategies aligned with business goals and regulatory requirements.
Ensure collection practices adhere to relevant industry regulations and compliance standards.
Collaborate with external collection agencies and partners to optimize collection efforts.
Manage end- to- end debt collection processes, ensuring compliance with legal and regulatory guidelines.

Vendor management experience is preferred.
Bachelor&039;s degree in Business, Finance, or a related field; Master&039;s degree is a plus.
Strong understanding of debt collection regulations and consumer protection laws.
Excellent leadership, communication, and interpersonal skills.
Analytical mindset with the ability to leverage data for strategic decision- making.
Results- oriented and capable of motivating teams to meet targets.
Proven experience in a leadership role within debt collection operations.
CV is in English.
Proficiency in using collection management software and tools.
Commitment to ethical and compliant debt collection practices.

13th month salary bonus at the end of the year;
International working environment.
Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
Salary discussed during interview;
Monthly social insurance after a 2- month probationary period as prescribed by law;
There is an annual salary increase according to company policy based on the company&039;s business results;

Cập nhật gần nhất lúc: 2024-05-19 17:25:02