Trưởng Quầy Bán Hàng Đa Kênh (Omni Channel) HCM

- Brief all subordinates about promotion schemes to ensure clear understanding and proper execution Oversee the resolution of any arising issues orders, system, app
- Follow & update online sale scheme timely
- Follow & update online sale situation frequency to Online Sale Manager/ Store Manager
- Price change follow MD & OP plan
- Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.
- Control stationery usage and have a cost reduction plan
- Propose plans to improve department, survey competitor & consumer shopping behavior
- Directly resolve /Support subordinates to resolve customers&039; complaints
- Responsible for arranging and coordinating delivery to ensure orders are always delivered to customers quickly and promptly.
- Monitor all kinds of Online Sale reports
Cash Management
- Ensure money and documents are collected in full, exactly, on time and according to the process
- Ensure liabilities and receivable documents are tracked in a timely manner to limit losses
Manpower management
- Identify and reduce unnecessary tasks to increase staff productivity
- Be responsible for Group Leader(s) and General Staff&039;s performance
- Motivate, training and develop staff in order to encourage their professional development
- Identify potential staff for succession planning purposes
- Ensure sufficient manpower during business in ad- hoc situations
- Monitor Group Leader(s), General Staff&039;s attendance and attire
- Arrange Monthly Division&039;s duty roster and manpower schedule
- Take part in recruitment & selection activities for Division&039;s staffing
- Build and promote team work spirit
- Approve duty roster, shift plan raised by Group Leader(s)
Expense control
- Based on the actual situation to propose and allocate reasonable orders to optimize delivery costs
- Propose and provide solutions and tools to optimize resources
- Allocate tools and equipment reasonably to save costs
Other duties
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager
- Follow all working procedures, the company&039;s policies, rules and regulations
- Be on duty and act as Line Manager&039;s roles when Line Manager&039;s not present at work (i.e. is on leave or on business trip)

Leadership: Acting leadership by example
Minimum 2 years related experience is required
Reasoning ability: Ability to definite problems
Ability to solve practical problems and deal with difficult situations
University degree
Service orientation: customer service minded
Persuasion: Ability to persuade others in specific situations
Have a polite, tactful and friendly attitude
Good command of verbal English
Good communication skill
Prefer at least 1 year at online sale position
Computer literate: Word, Excel, Powerpoint
Have good understanding of the needs of customers
Teamwork skill: Actively promote team work

Thưởng hiệu quả công việc
Hỗ trợ bảo hiểm sức khỏe dành cho người thân
Lương cạnh tranh
Chương trình tài trợ học phí, đào tạo và phát triển năng lực
Khám sức khỏe, du lịch hằng năm
Phụ cấp tiền xăng, cơm trưa
Tham gia BHXH, BHYT, BHTN theo đúng quy định của Luật
Thưởng lương tháng 13, 14
Chiết khấu khi mua hàng
Thưởng doanh số (theo tình hình kinh doanh công ty)
Bảo hiểm sức khỏe dành cho nhân viên

Cập nhật gần nhất lúc: 2025-07-08 17:40:02