[Urgent] Operations, Sea Export - Freight Forwarder (HCMC)

Purpose of the position

Communicate with all involved parties
Check P&L of shipment
Manage shipment from booking to arrive at destination
Manage vendors/shipper and carriers
Follow Company applications and policy

Main Duties & Responsibilities

To follow up shipment as per procedure: advices and feedback to customer and overseas stations shipment status and make respective booking arrangement (pickup, booking with carriers etc.)
To verify cost and provide shipment number for incoming invoices from Intercompany and subcontractors/carriers
To report and feedback on irregularities, pre- claims, and problems to Supervisors
To check and verify documents and update company systems
To support Sales and overseas offices for retaining existing and gaining new customers
To carry out approved proposed improvement/changes on procedures and systems
To back up other operation team
To follow and complete shipment till arrive destination
To follow customers SOP and internal SOP
To handle and ensure billing/costing on time
To update CW1, EDC, … and other applications
To carry out the approved improvement and changes on procedures and systems made by supervisors.
To carry out daily operations tasks efficiently and work within area guidelines and company’s policies and procedures
To optimize relationship with customers, carriers and subcontractors to deliver excellence service
To handle incident, pre- claim and feedback to customer’s inquiries, complaints, claims follow up
To comply and meet all KPI from customers and company
To take up additional tasks as assigned
To complete all required task from company systems.

Skills and Specification

Good at Microsoft excel, word
Knowledge of local and overseas custom and regulations
Basic geography knowledge
Basic accounting and administrative skills
Careful person
Experience in logistics/ forwarding industry
Fluent in English and Vietnamese
BA Foreign Trade. In same or similar position in freight forwarding industry

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-09-17 18:35:03