Vendor Success Representative

Monitoring Vendor Performance:

Follow up on the agreed- upon actions between the vendor and the production team
Collaborate with the production team to gather and monitor vendor performance metrics, including volume, delivery time, and quality.
Collaborate with the production team to establish agreed- upon actions to address issues with vendors and from vendors to the production team.

Coordinate with production TS (Technical Support) and QS (Quality Control) to provide technical training for vendors.

Monitor the effectiveness of training and the quality performance of vendors post- training.
Identify quality issues and request additional training for vendors as needed.

Explore additional variants to be outsourced to vendors.

Follow up and request additional support from vendors to ensure successful performance with new variants.
Arrange training sessions for vendors on new variants.
Collaborate with the production team to compile a list of variants that need to be outsourced to vendors.

Support seeking & onboarding vendor.
Offboarding vendor.

Good at English and Microsoft Office.
Integrity, passion, and can- do attitude.
Experience: Has at least 1- 2 years of working experience in Partnership/Key Account Management etc.
Good at interpersonal skills, strong teamwork.

Insurance as Government&039;s regulations (social insurance, medical insurance, unemployment insurance, etc.)
Premium Healthcare Insurance package, with the possibility to cover family members
Relevant training will be provided at the company’s expense and we also allow developers to improve their skill set during normal business hours
Daily various foods, drink, and seasonal fresh fruits
International, professional, creative working environment and talented teams

Cập nhật gần nhất lúc: 2024-07-17 07:35:02