Villa Attendant - Nhân Viên Buồng Phòng

To ensure the cleanliness of the hotel’s guestroom and floors

Cleans and packs the trolley.
Provides night turndown service.
Empties soiled linen.
Checks and cleans operating equipment.
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Updates room status via telephone interface system.
Checks and replenishes Mini Bar. Raises bills for consumed Mini Bar items
Provides excellent service to internal customers as appropriate.
Changes light bulbs in room.
Delivers the brand promise and provides exceptional guest service at all times.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner.
Records and completes the Attendant’s Verification Report accurately.
Reports room defects.
Works in a supportive and flexible manner with other departments.
Cleans and tidies pantry and toilet. Maintains the cleanliness of corridors and surrounding back areas.
Feedback guest complaints to Team Leader – Housekeeping/ Assistant Executive Housekeeper promptly.
Reports lost and damaged items.
Maintains positive guest and colleague interactions with good working relationships.
Refreshes flowers set in guestroom
Cleans and make- up guest rooms.
Checks and verifies room status report.

Required Skills –

Must be able to read and write to facilitate the communication process.
Work across all areas to ensure that guest expectations are exceeded and standards are consistentlymaintained.
Proper handling of cleaning equipment and materials, for cleanliness of all guestrooms, corridor and pantry areas.
Thorough knowledge of Housekeeping materials.

High school or equivalent education required.
Minimum 12 months of prior experience as a Room Attendant.

- Attractive and competitive salary
Lương hấp dẫn và cạnh tranh
- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)
Quyền lợi chỉ có ở Sun Group: Bảo hiểm Suncare, tận hưởng và thư giãn cùng với gia đình tại các hệ thống giải trí trong nước (Hòn Thơm/ Bà Nà/ Cáp treo Fansipan/ Sun World Da Nang Wonder...)
- Social Insurance as per Vietnamese Law
Được tham gia đầy đủ các loại bảo hiểm theo luật Việt Nam
- Holiday/ New Year bonus. 13th month salary
Thưởng nghỉ lễ/năm mới. Tháng lương thứ 13, theo qui định công ty.
12 đêm nghỉ dưỡng từ thương hiệu Rosewood.
- Birthday Day
- 12 comlimentary room nights
Ngày nghỉ trong tháng sinh nhật.
- Other benefits of Sun Group
Các quyền lợi khác của SunGroup

Cập nhật gần nhất lúc: 2024-06-26 11:55:02