VIP Host (Fluent English) - Nhân viên CSKH VIP thông thạo tiếng Anh

- Ensure a clear and detailed handover to the next shift, including unresolved issues, customer preferences, and important updates.
- Deliver warm and professional greetings and farewells to VIP guests, using their names and membership numbers.
- Provide F&B and other services based on VIP guests’ preferences.
- Communicate politely and professionally with all guests.
- Follow up with VIP customers after their departure.
- Handle bookings for transportation, accommodation, and personalized services accurately.
- Report all customer issues and complaints promptly to supervisors.
- Monitor and record VIP guests’ rewards and transactions with precision.
- Submit daily reports on VIP activities, preferences, and special cases.

Education:
- High School Diploma with at least 3- year experience in hospitality industry or College Diploma
Experience:
- Having working experience at hospitality industry is a plus.
Other Prerequisites:
- Interview will be conducted entirely in English.
- Shift work: one shift will be fixed for one week, then rotated (Shift A: 6 AM – 2 PM, Shift B: 2 PM – 10 PM, Shift C: 10 PM – 6 AM).
- Applications must be submitted in English.
- Fluent English.
Salary: Negotiation
Benefits:
- Tips.
- Length of service rewards
- Birthday cash and gifts.
- Full participation in social, health, and unemployment insurance.
- 13th- month salary bonus.
- Opportunities for overseas travel.
- Annual salary increase.
- Holiday bonuses (5 times/year).
- Monthly language proficiency bonus: $50–$400.
- “Employee of the Week/Month/Year” awards.
- Premium health insurance.
- Full professional training provided.
- Attractive and competitive salary compared to other service industries, details discussed during the interview.
- Dynamic, modern working environment with 100% foreign customers.
- Meal allowance during working shifts.
- Clear career advancement opportunities.
- Uniforms provided with laundry service.
- Parking allowance.
- Performance bonuses: twice a year.
- Revenue bonuses.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-07-22 17:10:03