Waiter/Waitress - Nhân Viên Nhà Hàng (Banquet, Tim Ho Wan, Lounge, Bar)

Maintain proper posture while at the desk and work area.
Other duties as assigned.
Up- sell when appropriate.
Cooperate and communicate with all serving and kitchen staff.
Dedicated to creating personalized experiences and lasting memories for our guests.
Deliver checks and collect payments.
Take and serve food/drinks orders.
Greet customers and present menus.
Adhere to all relevant health department rules/regulations and all customer service guidelines.
Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits.
Follow all safety policies.
Keep informed of the company&039;s values and ideal conduct. Act accordingly.
Maintain positive and productive working relationships with other employees and departments.
Use professional and polished language in all written and oral communication.
Provide excellent customer services.
Make suggestions based on their preferences.
Follow the company&039;s brand standards and code of business conduct.
Keep tables clean and tidy at all times.
Lead with passion and enthusiasm with a commitment to excellence and a creative approach.
Enter and locate work- related information using computers and/or point of sale systems.
Attend necessary training sessions as required by a training manager in accordance with any training plans.
Arrange table settings.
Follow department policies, procedures and service standards.
Pursue the operational goal by carrying out all assignments tasked by a senior employee.
Adhere to hotel grooming standards at all times.
Oversee for cleanliness, organization and housekeeping/maintenance standards.
Stand for an extended period of time or for an entire work shift.

Ability to work independently and to partner with others to promote an environment of teamwork.
Ability to work a flexible schedule: weekends, holidays, PM, and overtime when needed.
Experience: Experience in food & beverage services.
Ability to multitask, work in a fast- paced environment and have a high- level attention to detail.
Possess a gracious, friendly, and fun demeanor.
Results oriented with the ability to be flexible and work well under pressure.
Strong verbal and written communication skills in English.
Education: High school diploma or its equivalent preferred.
Excellent interpersonal skills with strong written and verbal communication abilities.

Wonderful working environment with professional team.
Clear career development plan with many engaging training courses (local & international).
Attractive salary & benefit package.
Annual helpful training courses (local & international).
02 months of probation with full salary and service charge.
Insurance package.
Duty meal provided by hotel.

Cập nhật gần nhất lúc: 2024-04-05 08:40:31