Waiter/Waitress

Report to management and other relevant department any defects.
Establish good public relations with all guests.
Respect phone etiquette.
Engage and communicate with guests actively about local culture, activities or hotel activities.
Greet and advise customers.
Able to anticipate any unexpected guest need and reacts promptly and tactfully.
Assist guest while seating.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Responsible for clearing, collecting and returning food and beverage items to proper area.
Communicate with the kitchen/guest regarding any menu questions, the length of wait and product availability.
Contribute to overall operational efficiency by performing relevant duties as assigned.
Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
Insure cleanliness and maintenance of his outlet, indoor & outdoor, back or front of house.
Record transaction / orders in Point of Sales systems at the time of order.
Take orders for food and beverage if necessary.
Assist in the delivery of F&B items to customers.
Report honestly guest feedbacks.
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.

Experience-

Withstand high work pressure
At least 1 year experience in related fields.
Experience in working at pre- opening is an advantage.

- Other benefits of Sun Group
- 12 comlimentary room nights
- Attractive and competitive salary
- Birthday Day
- Holiday/ New Year bonus. 13th month salary
- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)
- Social Insurance as per Vietnamese Law

Cập nhật gần nhất lúc: 2024-06-28 19:50:02