Warranty Administrators Executive

We are looking for Warranty Administrator Executive that are responsible for ensuring smooth operations related to warranties within company. This position is also responsible for analyzing warranty data to identify trends, patterns, and recurring issues, developing strategies for maximizing claims processes, and suggesting improvements in policies, procedures, and product design.
Responsibilities

Maintain records of warranty claims, customer information, product specifications, dates, and resolutions.
Collaborate with other departments to investigate and resolve complex warranty- related issues.
Communicate with customers to provide updates on claims status and address and resolve related issues and queries.
Prepare and present reports on findings to relevant stakeholders.
Ensure claims adherence to the company’s policies and guidelines.
Receive, process, and review warranty claims from customers.
Maintain a comprehensive product knowledge.
Identify and develop strategies for maximizing claims processes.
Analyze warranty data to track and identify patterns, trends, and recurring issues.
Perform additional administrative tasks as needed.
Suggest improvements in policies, procedures, and product design.
Verify claims forms and eligibility and ensure all documentation is accurate and complete.

Requirements and skills

Excellent knowledge of MS Office, MS Excel.
Proficiency in English.
Excellent badminton knowledge.
Self- motivated with a results- driven approach.

Benefits

Laptop provided.
Competitive Compensation: Enjoy a competitive salary, SHUI and PIT.
Professional Growth: Advance your career through ongoing training, mentorship, and opportunities for skill development.
Positive Culture: Collaborate with talented colleagues in a supportive and inclusive work environment.

Cập nhật gần nhất lúc: 2024-12-06 20:00:03