Warranty Administrators Executive

We are looking for Warranty Administrator Executive that are responsible for ensuring smooth operations related to warranties within company. This position is also responsible for analyzing warranty data to identify trends, patterns, and recurring issues, developing strategies for maximizing claims processes, and suggesting improvements in policies, procedures, and product design.

Responsibilities

Maintain records of warranty claims, customer information, product specifications, dates, and resolutions
Ensure claims adherence to the company’s policies and guidelines
Verify claims forms and eligibility and ensure all documentation is accurate and complete
Analyze warranty data to track and identify patterns, trends, and recurring issues
Maintain a comprehensive product knowledge
Suggest improvements in policies, procedures, and product design
Receive, process, and review warranty claims from customers
Prepare and present reports on findings to relevant stakeholders
Collaborate with other departments to investigate and resolve complex warranty- related issues
Communicate with customers to provide updates on claims status and address and resolve related issues and queries
Perform additional administrative tasks as needed
Identify and develop strategies for maximizing claims processes

Requirements and skills

Excellent knowledge of MS Office, MS Excel
Excellent Badminton Knowledge
Self- motivated with a results- driven approach
Proficiency in English

Laptop, Chế độ bảo hiểm, Phụ cấp, Đồng phục, Chế độ thưởng, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-08 09:50:03