WHOLESALE TRAVEL CONSULTANT - ENGLISH SPEAKING MARKETS

· Negotiate fees and changes with agents (where necessary) to gain agreement.
· Prepare monthly invoices and send to Sales Supervisor in order to send invoices before deadline per month.
· Work with operations or reservations to help solve problems for clients on the ground when required.
· Liaison with Product and Reservations departments to ensure feasibility of options.
· Respond to wholesale and tour operator requests for up to 80% of each day.
· Attend regular training courses to keep up to date with both product and procedures.
· Read all emails received on Saturday for whole sales team. Recognize urgent tasks/ trouble shoot (included revisions/new requests) to handle immediately.
· Maintain relationships with wholesale partners by ensuring personal service is optimized.
· Understand the wholesale partner’s requests and present options to meet their needs.
· Identify and take action to up- sell and promote all TOI destinations, Tailored Experiences and partner products.
· Inform product department of any product feedback.
· Co- ordinate with Supervisor to have Product Department update content and tariffs.
· Meet with representatives from the account or FAM trips if they are visiting to Head office
· Keep others informed by sharing information.
· Manage allocated accounts where assigned.
· Send final confirmation and any travel documents or vouchers to agents.
· Report any errors regarding information on Tourpland to Supervisor.
· Take ownership of and monitor individual sales process and follow up with wholesale partners to increase booking conversion.

· Excellent written and spoken English
· Graduate in Tourism, Hospitality, Economics or Business preferred
· Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)
· Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region
· Knowledge of tourism, geography, foreign cultures
· Personal travel within the region

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-06-08 21:50:06