World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.
WORK CONTEXT / BACKGROUND
Currently, World Vision Vietnam is operating in 4 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang-Hai Phong), Centre (Quang Tri, Thanh Hoa, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.
PURPOSE OF POSITION
The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.
The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Horizon HOPE, etc) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.
ROLE DIMENSION/DESCRIPTION
SPONSORSHIP SERVICE OPERATIONS
• Manages queries including record management, assignment, quality assurance and follow-up are timely responded.
• Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.
• Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.
SPONSORSHIP PROGRAMMING AND CHILD MONITORING
• Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.
• Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.
• Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.
• Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.
• Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity and compliance with Child protection policy.
• Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.
COMMUNITY ENGAGEMENT AND SPONSORSHIP EDUCATION
• In collaboration with other the DFs, the sponsorship network and National staffs, documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.
• Participates in community engagement and capacity building efforts of partners and community groups.
• Provides technical input on sponsorship aspects of community engagement.
• Participates in sponsorship education processes as needed.
• In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;
• Assist AP manager to establish/strengthen community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;
• In collaboration with the Sponsorship Cluster Officer in NO, sponsorship new initiatives are contextualized and implemented appropriately.