Digital Marketing Executive
July 2017 -
Present
Main responsibilities:
- Improve brand presence for Search Optimization Engine (SEO)
- Launch optimized online adverts through Google Adwords, Facebook Ads to reach potential customers.
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Collaborate with designers to improve design of Ads, Content.
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, etc.) and manage tracking systems on website
Area Sales Supervisor
May 2015 -
June 2017
Main responsibilities:
- Monthly evaluating dealer performance basing on pre set KPIs and proposing/work on action plans to improve.
- Supporting distributors in all sales activities e.g. POSM, promotion program.
- Providing frequent coaching to distributor’s staffs on frequent basis to enhance their capability in selling skills line with standards.
- Visiting dealers as the pre made call plan to drive them to operational standard in term of product display, physical appearance, right communication of programs.
- Stock checking and order taking to ensure all distributors are not out of stock of products.
- Timely/properly provide information to distributors to ensure alignment of all programs and policies applying to distributors.
- Coordinating with Master Distributors to have the best execution in term of sales polices delivery service to dealers.
- Keep tracking all market information and customers feedbacks and report to superior levels.
- Implementing other relevant duties assigned by immediate managers.
Content Officer
Jan 2013 -
Apr 2015
- Website development:
+ Collaborate with partners to build up product presenting websites.
+ Take part in development of online course management system.
+ Set up and translate Learning Management System features.
-Digital Content:
+ Translate English learning materials to Vietnamese.
+ Build up structure content for online English learning courses.
+ Create, edit website content for presenting, advertising product.
- Online Marketing and SEO:
+ Optimize completed website for Search Engine.
+ Analyse and select group of keywords suitable for separate website and product.
+ Push up selected keywords to the top of search engine results by using forums, social media, social networks.
Domestic Executive Officer
Sep 2012 -
Nov 2012
- Evaluate proposal to set up new authorised dealers and submit proposal report for approval.
- Participate in creating, editing and communicate sales policy for authorised dealer channel to provincial branches.
- Deploy, speed up and make report about tasks assigned by Distribution Channel Department related to authorised dealer channel.
- Check and report the state of visual merchandises at nationwide shops at the request of Communication Department.
- Keep track of nationwide terminal sales and provide daily report to center director.
- Coordinate, implement and report the progress of new sales campaign originated by Terminal Department.
Chief of Business Center
Apr 2009 -
Aug 2012
In charge of all operations of business center:
- Human resources:
+ Lead and manage business teams at 3 stores (about 20 people) in Phnom Penh (Cambodia).
+ Newly recruit or rearrange staff members in accordance with company's policy.
+ Provide training and communicate sales policy, customer service, bonus policy, working skills to staff members.
+ Supervise and speed up all tasks performed by under units in the business center.
- Finance:
+ Accountable for all kind of stock in the business center.
+ Keep track of revenues, deposit, cash.
+ Assure all staff member to abide by company's financial regulations.
- Business:
+ Prepare, develop and implement monthly business plan to achieve the given target.
+ Deliver sales target and implement sales campaign on distribution channels within assigned territories.
+ Resolve customer claims, carry out customer care programs in the assigned district.
+ Keep track of competitors' operations in the market, collect customers' feedback and report to branch director.
International Payment Officer
Oct 2008 -
Mar 2009
- Develop and maintain old relationships with corporate clients, individual customers.
- Provide consultation on international payment methods: L/C, Collecting, Telegraphic Transfer.
- Checking documents provided by clients in compliance with internal policies.
- Collaborate with other divisions to provide other money transferring services to clients.
- File and keep track of all transaction records at the branch and make reports to branch director.
- Implementing other relevant duties assigned by supervisors and upper managers.
