Main Duties & Department Management – Operations Management According to Standards- Assist in managing and ensuring smooth operations of the Front Office in compliance with hotel standards;- ...
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the...
• Communication skills (in both English and Vietnamese) are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third...
Mô tả công việc:Kiểm tra và đảm bảo tính chính xác của các giao dịch thanh toán, số liệu nhập liệu của nhân viên thu ngân/lễ tân.Hỗ trợ Trưởng bộ phận Tiền sảnh quản lý và giám sát hoạt động hàng...
Position OverviewAs the Assistant L&D Manager, you will work closely with the L&D Manager (Operations) to execute training programs that build the skills, mindset, and consistency of our frontline...
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Coaches, counsels, disciplines and develops subordinate employees.Directs and controls all subordinate Front Office staff to ensure that day to day operational matters are handled on time and guest...
Nhiệm vụ chung:Phụ trách mọi hoạt động của BP Tiền sảnh khi Trưởng BP vắng mặt. Trực tiếp báo cáo choTrưởng BP và đảm bảo tất cả khách có một kỳ nghỉ thoải mái. Quan sát các hoạt động cũng tất cả các...
- Điều phối công việc bộ phận Tiền sảnh, bao gồm Đặt phòng.- Lên kế hoạch và triển khai thực hiện các nhiệm vụ của bộ phận Tiền sảnh.- Hỗ trợ các nhân viên trong bộ phận xử lý những yêu cầu khó...
Located 400m from West Lake, Oakwood Residence Ha Noi is a destination voted by many foreign experts as the most livable project because of its fresh and airy environment right in the heart of the...
Guest Services/ Dịch vụ khách hàng:• Ensure all guests are welcomed promptly and professionally upon arrival.Đảm bảo tất cả khách đều được chào đón nhanh chóng và chuyên nghiệp khi đến.• Oversee...
Work closely with other departments such as Housekeeping, Engineering, Food & Beverage, and Security to ensure smooth and effective hotel operations and deliver exceptional service.Supervise all...
Assists the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Concierge, Regency Club, Guest...
As a Front Office Manager, you are responsible for managing Front Desk department to deliver an excellent guest experience and follow Hilton standards. You will be responsible for performing the...
Ensure the staffing levels in line with hotel occupancy and productivity.Involves on budgeting and forecasting in regards of front office department as well as cost saving campaign.To ensure that the...
MISSION:Lead Front Office operations (Front Desk, The Level, Concierge) to deliver exceptional guest experiences, optimize revenue performance, and uphold service excellence in alignment with Meliá...
Front Office Responsibilities.Manage daily FO operations, ensuring service quality and smooth guest experience.Control FO inventory, costs and operational reportsCoordinate with other departments to...
Generate regular operational reports and present to management.Handle guest complaints and resolve issues promptly and professionally.Lead, train, and evaluate front office staff to maintain high...
Monitor guest feedback across online platforms and ensure timely, professional responses to enhance the hotel’s reputation.Lead and oversee all Front Office functions, including Front Desk,...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
