OPERATIONALBanyan Tree Culture and Spirit• Promote performance improvement, Service Excellence, and quality achievement throughout the organization.• Instill commitment to the Banyan Tree experience...
Job PurposeMission and Values; including profitable financial management, effective leadership, excellent customer service skills, and supervision of department requirements and standards.Be involved...
Delivers prepared training sessions in line with a departmental monthly calendarDeliver Food and Beverage service of high standard and in accordance with departmental standards and proceduresDelivers...
Coordinate work of external contract if required.Ensure that par levels of linen, towels and uniforms are current; a summary report should be sent to accounting. Take an accurate linen inventory...
Mô tả công việc:Hỗ trợ Quản lý Buồng phòng trong việc điều hành và giám sát mọi hoạt động của bộ phận Buồng phòng.Kiểm tra chất lượng vệ sinh, bảo trì và sắp xếp phòng khách theo tiêu chuẩn của khách...
Solve all problems occurring in area of responsibilitiesContributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.Prepare monthly training plans...
Supervise, train, and motivate Front Office team membersPrepare reports and support operational planningEnsure smooth operation of Reception, Guest Services, and ReservationsHandle guest feedback and...
Learning & Development- Support the development and execution of the hotel’s learning and development strategy aligned with business objectives and brand standards.- Plan, coordinate and...
Deploy staff to support other departments or areas when requested.Supervise cleaning, preparation, and setup to meet the restaurant’s service quality standards.During service, delegate and direct...
Assist and replace the Front Office Manager in the following:Ensures optimal compliance with corporate audit & reporting guidelinesImplements guidelines, policies and procedures for the operating...
Handle guest inquiries, feedback, and complaints with professionalism.Ensure staff follow SOPs and brand standards.Manage all daily operations of the Executive Lounge, including breakfast, afternoon...
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If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the...
Hỗ trợ FBM các công việc quản lý , điều hành bộ phận F&B :• Triển khai thực hiện các chương trình marketing, phối hợp với các bộ phận liên quan để phục vụ khách hàng.• Quản lý, điều hành và giám sát...
Reports To: Director of Food & BeveragePosition Objective: To drive the learning culture within the Food & Beverage through immersive onboarding, continual skills elevation, and the...
MISSION | SỨ MỆNH:Trợ lý Tổng Giám đốc chịu trách nhiệm thực hiện các công việc hành chính và thư ký cho Văn phòng Điều hành và Tổng Giám đốc.A Personal Assistant is responsible for performing...
- Maintain good relationships and extend attentive service to existing productive accounts- Generate revenue and maximize the hotel&039;s market share for MICE throughout aggressive sales- To...
The Assistant IT Manager supports the Head of IT in overseeing and managing the daily operations of the IT department. This role is essential in ensuring the seamless operation of IT systems,...
- Hỗ trợ HR Director xây dựng, triển khai và giám sát kế hoạch nhân sự phù hợp với mục tiêu vận hành khách sạn.- Phối hợp kiểm tra, rà soát bảng lương, thưởng, service charge, phúc lợi và các khoản...
Quality Management SupportSupport continuous improvement initiatives using Lean, Six Sigma, or similar methodologies under the guidance of the ManagerAssist in analyzing operational data, guest...
As the Personal Assistant, you will be responsible for performing the following tasks to the highest standards:Answer telephone calls in the Executive Office as and when required.Assist the General...
KEY RESPONSABILITIES• Although you are employed by the Front Office Department, you may be reassigned to any area that the management deems suitable and necessary.• To ensure that room occupancy...
SCOPE OF WORKBusiness Development Executive / Assistant Manager is responsible for supporting business growth initiatives, identifying and acquiring new customer opportunities, and maintaining...
Role Description This is a full- time role as a Shop Manager/Assistant Manager, who holds strong sales skills and wine event organization skills toward corporate sales (B2C clients) with strong sales...
Thông tin chungBáo cáo trực tiếp cho: Housekeeping ManagerQuản lý trực tiếp: Housekeeping Supervisor, Room Attendant, Public Area Attendant,..thuộc bộ phận HousekeepingMục đích công việcAssistant...
OPERATIONSPlan the work of the hotel bar or bars, distributing the tasks and shifts among the staff to provide quality customer service.Coordinates the cleaning of their work area and ensures the...
Operations ManagementConduct opening and closing checks in accordance with established procedures.Maintain a welcoming, elegant, and professional atmosphere throughout the Lobby Lounge.Assist in...
The Assistant Front Office Manager assists the Front Office Manager in overseeing the daily operations of the Front Office Department to ensure exceptional guest service, operational efficiency, team...
Role Responsibilities*Duty Manager / Operations- Shadow the GM during operational reviews.- Escalate operational risks.- Conduct daily hotel inspections.- Monitor service standards.- Support MOD...
