- Provide timely and professional customer support via live chat and email (inEnglish).- Write, update, and maintain Help Center documentation to ensure content isaccurate, up- to- date, and highly...
Handle inquiries such as flight consultations, information changes, ticket cancellations/changes, and complaints.Update information promptly according to procedures, ensuring accurate and fast...
We are a company based in Japan and Hanoi, with 10 years of experience in the IT start- up industry.Currently, we manage two products.Oreka.vn is our latest venture. Oreka is a marketplace platform...
Tiếp nhận và xử lý yêu cầu hỗ trợ từ khách hàng quốc tế (sử dụng English). Trên các công cụ help desk, email.Làm cầu nối giữa khách hàng và team phát triển: tiếp nhận, phân tích, tái hiện issue/bug,...
Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.Analyzes problems and develops solutions for customer needs using log...
Attends readiness training and non- technical training to ensure that they become proficient in support topics. Product/Process ImprovementAnalyzes problems and develops solutions for customer needs...
Công việc có thể được thay đổi, luân phiên tùy vào sắp xếp của Trưởng nhóm.Thực tập sinh có thể được phân công vào một trong các nhóm bên dưới và báo cáo công việc trực tiếp cho Trưởng nhóm.Nhóm HỖ...
What we expect you to performConsult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.Work with various teamsUpdates to customers on...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
- Other internal support if required- Provide timely and effective support to clients using the ERP software via email/phone- Proactively escalate complex bugs and unresolved issues to higher...
Job Description:Identify and communicate technical problems to the development team for resolution.Support users in onboarding and effectively using BSS Commerce Shopify apps.Work cross- functionally...
Work closely with internal teams to ensure problems are addressed quickly and efficiently.Provide prompt assistance to international customers in setting up and effectively using our Shopify...
BSS Group is a leading eCommerce solution provider with over 13 years of experience in the Ecommerce ecosystem, delivering high- quality apps and services to thousands of merchants worldwide. With a...
Chăm sóc khách hàng, hỗ trợ thông tin đơn hàng cho khách qua email và fanpage. (Tiếng Anh- đã có mẫu câu trả lời)Xử lý các vấn đề liên quan đến đơn hàng, tiếp nhận và giải quyết khiếu nại từ khách...
Job Description:Support customers with the installation, setup, and day- to- day usage of BSS Commerce Shopify apps.Keep customers informed with clear and timely updates on their tickets or...
• Assist in monitoring content and ensuring compliance with platform guidelines (if applicable)• Handle inquiries, issues, and complaints with a customer- first mindset• Identify recurring issues and...
Xử lý các trường hợp khiếu nại (nếu có), đảm bảo khách hàng có trải nghiệm mua sắm tốt nhấtTheo dõi tình trạng đơn hàng để kịp thời xử lý các vấn đề liên quan đến sản phẩm, đơn hàng và thanh toánGiải...
We are looking for a dedicated and detail- oriented individual to join our team as a Remote Customer Support Collaborator. This role is focused on providing exceptional technical assistance to our...
Job Description:Conduct other tasks assignedWork with various teamsTransfer technical problems, request customization for the development team, and ensure the quality of work delivered to...
Job Description:Communicate technical issues to the development team and create follow- up tasks.Work with the product team to provide excellent customer supportReport common issues to the product...
Công ty hoạt động trên nền tảng liên lạc giao tiếp trong lĩnh vực y tế tuyển dụng :Số lượng : 01Vị trí : Customer Support (AI Denwa team)Địa điểm làm việc : Cầu Giấy – Hà NộiThời gian làm...
Location: Ho Chi Minh City, VietnamResponsibilitiesPosition: Customer Support (CS) (1)Type: Full- time | Start: ASAP• Assist with CS operation processes• Support issue tracking and basic customer...
The Help Desk in Lab plays a critical role in ensuring positive customer experiences by providing support, handle, and assistance to Customer – Clinic & Hospitals (C&H) for Laboratory...
Assist U.S. nail salon owners with marketing and branding needsTrack customer payments and prepare simple reports when requiredReceive customer feedback, resolve issues and complaints...
Là cầu nối liên hệ và hỗ trợ khách hàng chủ tiệm nail người Việt tại Mỹ tham gia chương trình marketing của công ty.Ghi nhận các yêu cầu & triển khai công việc lại cho các bộ phận có liên quan để...
ResponsibilitiesWe’re looking for a customer- oriented Customer Support Specialist to support our clients with excellent customer service while managing high- severity issues. You’ll be proactive in...
Ensure compliance with company service standards and quality guidelinesCoordinate with internal teams to handle escalations and complex casesSupport customers with inquiries related to bookings,...
We are looking for a dedicated Technical Support Engineer to work closely with our Chinese customers who use Koh Young’s 3D inspection systems (SPI, AOI). In this role, you will directly support...
Đàm phán với nhà cung cấp về giá, thời gian giao hàng, chất lượng; tìm kiếm & phát triển nhà cung cấp mớiPhối hợp với bộ phận Sales và Kho; đề xuất & triển khai cải tiến quy trìnhThực hiện...
Job Summaryexternal clients or internal teams who are product users. Test simple WIs in sprint ifAssociate Product ( Technical) support analysts provide technical support and troubleshootingservices...
