- Đào tạo nhân viên theo tiêu chuẩn dịch vụ của khu nghỉ.- Giám sát thu ngân: xử lý tiền mặt, giao dịch bất thường, chính sách tín dụng và bảo mật.- Tham gia kiểm soát công nợ, lập báo cáo, chạy...
MISSION | SỨ MỆNHThe position promotes a culture of trust, integrity, respect, and service excellence in alignment with Meliá’s values and brand standards.Vị trí này góp phần xây dựng văn hóa làm...
Assists the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Concierge, Regency Club, Guest...
As a Front Office Manager, you are responsible for managing Front Desk department to deliver an excellent guest experience and follow Hilton standards. You will be responsible for performing the...
Ensure the staffing levels in line with hotel occupancy and productivity.Involves on budgeting and forecasting in regards of front office department as well as cost saving campaign.To ensure that the...
MISSION:Lead Front Office operations (Front Desk, The Level, Concierge) to deliver exceptional guest experiences, optimize revenue performance, and uphold service excellence in alignment with Meliá...
Guest Services/ Dịch vụ khách hàng:• Ensure all guests are welcomed promptly and professionally upon arrival.Đảm bảo tất cả khách đều được chào đón nhanh chóng và chuyên nghiệp khi đến.• Oversee...
Front Office Responsibilities.Manage daily FO operations, ensuring service quality and smooth guest experience.Control FO inventory, costs and operational reportsCoordinate with other departments to...
Generate regular operational reports and present to management.Handle guest complaints and resolve issues promptly and professionally.Lead, train, and evaluate front office staff to maintain high...
Monitor guest feedback across online platforms and ensure timely, professional responses to enhance the hotel’s reputation.Lead and oversee all Front Office functions, including Front Desk,...
Luôn trau dồi kiến thức xử lý các tình huống khẩn cấp trong tòa nhà theo quy trình,Chịu trách nhiệm quản lý các công việc tiền sảnh như: trả lời điện thoại, chuyển cuộc gọi, nhận tin nhắn, Chuyển thư...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
RESPONSIBILITIES:Assist with Designing and Implementing Training ProgramsEvaluate and continuously improve training programsDevelop and implement effective training programsCreate professional and...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
This position is also multi- tasking and responsible for F&B service at Wink Space, together with Wink Experience Manager (background F&B).This position reports to General Manager and will...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
To ensure that department budget is strictly adhered to.KEY RESPONSIBILITIES AND ACCOUNTABILITIES | VAI TRÒ & TRÁCH NHIỆM CÔNG VIỆCĐảm bảo ngân sách của bộ phận được tuân thủ nghiêm ngặtTo be...
