- Work Location: Phu Nhuan District, HCMC
Clinic Operations Management:
- Develop and implement procedures and guidelines for doctors (part- time/collaborating doctors) and medical staff (nurses, technicians).
- Plan, organize, and supervise medical examination and treatment processes, ensuring the highest quality of healthcare services.
- Proactively propose and implement clinical initiatives to improve efficiency and service quality.
- Oversee all clinical operations of the clinic, ensuring compliance with Vietnamese Ministry of Health regulations and Japanese medical standards.
Patient Care and Consultation:
- Ensure patients receive comprehensive, dedicated, and professional care.
- Provide patients and their families with advice on treatment methods, nutrition, and healthcare.
- Conduct medical examinations and treatments according to Vietnamese Ministry of Health regulations and Japanese medical standards.
Management of Medical Staff and Employees:
- Build a positive work environment, encouraging cooperation and enhancing team performance.
- Proactively develop and implement regular training programs to enhance the professional skills of the medical team.
- Train and develop doctors, nurses, and technicians to improve both professional and soft skills.
- Organize staff meetings to communicate clinic- wide information.
Healthcare Service Development and Customer Relations:
- Research and develop new healthcare services to meet patient needs and modern healthcare trends.
- Build strong customer relationships, ensuring patient satisfaction and maintaining trust in the clinic.
- Manage and develop relationships with healthcare partners.
Business Operations Support:
- Proactively analyze and evaluate business performance, and propose continuous improvement solutions.
- Participate in developing the clinic&039;s business development strategy and propose recommendations to improve the clinic&039;s business operations.
- Monitor the clinic&039;s business activities, ensuring operational efficiency and cost optimization.
Marketing Support:
- Directly present or lead the medical team (doctors, nurses, technicians) to participate in community health events and promote the clinic&039;s brand.
- Provide expert advice on the clinic&039;s professional content for in- clinic publications and advertising channels such as Facebook, Zalo, website, TikTok, etc.
- Collaborate with the marketing department to develop ideas and propose community health care activities, branding campaigns, and promotions.
- Proactively participate in marketing strategies, ensuring the accuracy and effectiveness of health messages.
