Objectives
We are looking for the role of Creative Account Executive from Middle to Senior level who liaises closely with clients throughout campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Manager to deliver optimal performance for clients.
Job Description
Project management
On top of multi- project and manage overall client portfolio under support from Account Manager :
Provide direction for team to execute project and manage on top performance, risk management, client status management
Supervise the day- to- day operation of the project team to meet KPI and Objectives
Able to lead 2- 4 projects at complex level simultaneously
The project type is vary from creative / content to media performance
Identify key issue in different context and perspective to deliver project objectives
Join and win client pitching project independently with nature project under 1,000MB or purely media
Solution provider:
Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
Understand client vertical knowledge and product and marketing.
Uncover new opportunities through networking and turn them into long- term partnerships
Acting as the main point of contact between client & agency to take the role of supporting and consulting
The solutions include creative concept and branding, content and media performance
Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
Client leadership:
Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI
Provide professional support to maximize customer loyalty
People leadership
Mentor 1- 2 Intern/Trainee and motivate them to deliver tasks at the highest quality
Provide clear roadmap & guidance and always- on improving leadership to catch up the promotion process
Job Requirements
Qualifications
Must have:
Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
Proven experience in multi- project management, especially creative/IMC campaigns
Strong problem solving skills
Proficient project management
Have capability to analyze and execute well under pressure
Strategic communication and excellent presentation skill
Strong relationship building and engagement skills
At least 2 years of experience in Account Executive or similar role, or Marketing Executive/Brand Executive or similar role at client side
Good to have:
In- depth knowledge of digital marketing
Account management experience in an Advertising/Marketing/Digital Agency
Advanced Microsoft Office skills, especially Powerpoint and Excel
Experience in selected kinds of projects: creative/digital/influencers…
PMAX- er Identification
Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
Client Impact: Everything we do is ultimately to deliver real client impact and value.
Benefits
Internal training & career development opportunities, and external L&D budget sponsorship
Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
Annual health check- up and Healthcare Insurance VNI for all employees
Flexible working time with 4 days working from home per month and 15 paid leaves per year
Competitive salary range with quarterly & yearly incentives and 13th- month salary
Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
Team bonding budget quarterly, snack time to engage team members
Insurance as full salary (SHUI)
Laptop supply/allowance or support for laptop purchase costs on an individual basis
Other staff welfare allowances.
