Account Management Associate

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!
We are looking for a high energy, quick thinking individual to achieve business target by creating and maintaining professional relationship with clients.
Are you passionate? A perpetual solver of problems? Are you proactive, dedicated to honing your skills, and persistent in completing and executing tasks? If the answer is yes, then we want you to join our team in Vietnam! We are currently seeking for an outgoing, energetic and detail oriented individual to join our Account Management team. Life at Lalamove is fast- paced, thrilling, and we are constantly doing things no one has ever done before.
What you will be doing:

Coordinate with other departments to make the business operations of the company go smoothly;
Collaborate with Marketing department on regular and seasonal campaigns;
Coordinate with Customer Service to handle complaints within a defined SOP;
Maintain polite and professional communication with customers via phone and e- mail.
Track and analyze customer data to classify potential customers;
Coordinate with Accounting department to control customers payment process;
Manage customer information and build relationships after they successfully onboard;
Handle office tasks, generate weekly reports;

Proficiency in MS Word, MS Excel;
Able to work independently;
Fluency in Vietnamese, proficiency in English a plus;
University Degree or equivalent Advanced Diploma related major.
Able to work under pressure/tight deadline;
Good research skills and detailed- oriented;
At least 2 years related working experience.
Excellent problem solving skills;

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Cập nhật gần nhất lúc: 2024-04-03 11:32:26