Responsibilities
• Clearly communicate the progress of monthly/quarterly deliverables (including management accounts, tax computation, audited financial statement) to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Negotiate contracts, quotations and close agreements to maximize profits.
• Responsible for ensuring compliance with all regulations, rules, policies, and procedures for effective and efficient process of delivery solutions to client.
• May assist management in the establishment of long- range plans and corresponding schedules to achieve team goals and objectives.
• Build and maintain strong, long- lasting client relationships.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Collaborate with accounting- sales team to identify and grow opportunities within jurisdictions.
• Monitors job progress and direct production scheduling to meet client deadlines.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Serve as the lead point of contact for all customer account management matters, who engage with accounting, auditing and tax filing services.
• Exercises overall supervision of staff. Participates in the processes including selecting, hiring, evaluating job performance, employee training and development, promoting, and any disciplinary action up to termination.
• Prepare reports on team performance status.
• Assist with challenging client requests or issue escalations as needed.
Requirements:
• BA/BS degree in Accounting, Auditing or Finance, Sales or relevant field.
• Excellent listening, negotiation and presentation abilities.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, especially with accountant members.
• Excellent problem- solving skills and ability to defuse conflict.
• Experience delivering client- focused solutions to customer needs.
• Requires a knowledge of Accounting/Tax/Auditing fields and an excellent command of the English language.
• Experience developing and leading emergency management preparedness, emergency response, and mitigation.
• Solid experience with CRM software and MS Office (particularly MS Excel).
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Strong verbal and written communication skills.
Benefits:
• 13th month salary.
• Team- building, company trip, Noel, charity, Halloween, Year End Party, mid–autumn, etc.
• Self- served lounge with coffee, tea, snack, etc.
• Additional healthcare insurance.
• Salary range: from 18.000.000vnd + bonus.
• Accessible career path and promotion opportunities.
• A professional, dynamic, international working environment.
• Bonus on National Holiday, Birthday.
• Salary review: 2 times/year.
• Leaves: 12 days of annual leave + birthday leave + seniority leave.
