Account Manager

Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of initiatives to grow revenue and expand the client portfolio.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Coordinate with the internal stakeholders to come up with a new service model. Update new models for customers.
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, quotation, contract, campaign management, negotiating and close agreements).
Exploit and develop relationships with assigned Key Accounts to expand the project.
Training and other tasks as assigned by line manager and the Sales Capability Manager
Report to Senior Manager – Business Development Division.
Search and reach potential partners/customers through social networking channels (LinkedIn), networking.
Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers.
Prepare reports on account status.
Forecast and track key account metrics (e.g. sales results and annual forecasts)

Understanding of customer, market dynamics and requirements
Can be work independent as well as teamwork
Customer service & sales oriented
Good presentation skills and report writing capability
Proven track record of successful global sales management
Bachelor&039;s degree in Business, Marketing, or related field.
Fluently in English (Equivalent to IELTS 7.5)
Must have strong verbal skills with consultative professional business acumen
At least 4 years working experience with minimum 1 year experience in same position
Analytic mindset, proactive, dedicated, committed & passionate
Strong collaboration and relationship- building skills

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Cập nhật gần nhất lúc: 2024-04-19 02:00:28