Job Summary
Subordinate: None
Hiring Purpose: Replacement
Year of Experience: Not required
Salary Range: Phase 1- Trainee (5,000,000 VND); Phase 2- Associate Executive (7,000,000 VND)
Report Line: Account Manager
Job Level: 3- month Trainee & 3- month Associate Executive
Working Location: 6th Floor, Tuong Viet Building 95 Cach Mang Thang 8, Dist. 1, Ho Chi Minh City, Vietnam
Peer: Media, Strategy, Creative, Commerce Solutions, Data
Objectives
PMAX Trainee Program is a fast- track internship program aiming to facilitate young talents with aggressive challenges yet remarkable journey and grow them into competent marketing experts & business leaders. As a part of our Trainee Program, you will get the chance to be a full- stack marketer and be surrounded by a transparent career ladder, top experts in the market, big clients & extensive projects in multi- verticals, and the "bigger shirt" to maximize and optimize your capacity within a year.
Job Description
Project Management:
Be a part of multi project and assist in managing overall client portfolio under guidance from Account Lead/Manager
Supervise the day- to- day operation of the project team to meet KPI and Objectives
The project type is vary from creative / content to media performance
Identify key issue in different context and perspective to deliver project objective
Join and support to win client pitching project independently with nature project under 1,000MB or purely media
Solution provider:
Discuss with Account Lead/Manager and provide marketing solution to clients in order to deliver project objectives and KPIs:
Assist in managing client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
The solutions include creative concept and branding, content and media performance
Act as the main point of contact between client & agency to take the role of supporting and consulting
Understand client vertical knowledge and product and marketing.
Client leadership:
Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI
Provide professional support to maximize customer loyalty
Assist in building and developing strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
Job Requirements
Knowledge & Skillsets
Must have:
Strong relationship building and engagement skills
Self- motivated, can- do attitude, bring optimistic and positive energy to the team
Fast self- learning, growth mindset
Good communication, planning and visualization skills
Good at analytical skills, strong problem- solving skills & critical thinking
Have good business acumen, particularly marketing knowledge
3rd/4th- year student or fresh graduate majoring in Marketing/Economics/Business
Administration/… or any related fields and able to work full- time
English at intermediate level
Good to have:
Experience in account management/project management/professional customer service role
Effective written and verbal communication skills are crucial, both in Vietnamese and English
Have been involved in project of different categories
Client Impact: Everything we do is ultimately to deliver real client impact and value.
PMAX- er Identification
People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
Benefits
Flexible working hours with 4 remote working days per month and 15 annual leave days
Gifts & Awards for Quarters, Years, and special occasions (birthdays, New Year, etc.)
Holiday activities; Company trips; Year- end parties; Company birthday; Cultural Day; Quarterly town halls
Parking allowance
Competitive salary with quarterly and annual bonuses, and a 13th- month salary
